Common Questions

Frequently Asked Questions

Get expert answers about plastic water tank repair, costs, warranty, and our service process in Kenya.

General Questions

What types of plastic water tanks can you repair?

We repair all types of plastic (polyethylene/HDPE) water storage tanks including household water tanks, industrial storage tanks, agricultural spray tanks, underground tanks, septic tanks, chemical storage tanks, and commercial water systems. Whether your tank is 100L or 10,000L+, we have the expertise and equipment to repair it permanently.

Is it cheaper to repair or replace a plastic water tank?

Tank repair is typically 60-80% cheaper than replacement. Our repairs start from KES 3,500, with the actual price depending on the size and extent of the damage. A new tank with installation can cost KES 50,000-80,000 or more. Plus, repair is completed in hours, not days.

How long do your plastic tank repairs last?

Our repairs are permanent solutions designed to last as long as the original tank. We use professional-grade plastic welding techniques that create a molecular bond with the tank material - this is not a patch or temporary fix. All repairs come with our comprehensive 1-year warranty, and we have customers with repairs still holding strong after 5+ years.

What is plastic welding and how does it work?

Plastic welding (also called hot air welding or thermoplastic welding) is a permanent repair method where we use specialized equipment to heat and fuse plastic materials together at a molecular level. The repair area is heated to the melting point of the plastic, filler material is added, and when cooled, it creates a bond as strong as the original tank material - unlike adhesives which can fail over time.

Do you provide emergency tank repair services?

Yes! We offer 24/7 emergency tank repair services across all 47 counties in Kenya. Our rapid response team can be on-site within hours for urgent situations like major leaks, burst tanks, or water system failures. Call us anytime at +254703402611 for immediate assistance.

Pricing & Warranty

How much does plastic water tank repair cost in Kenya?

Our tank repairs start from KES 3,500 in Nairobi and KES 4,000 outside Nairobi. The actual price depends on the size of the damage, tank capacity, and complexity of the repair work needed. We are based in Nairobi and provide services to all 47 counties in Kenya. Contact us for a free assessment and exact quote - simply send photos via WhatsApp or call for an immediate price estimate.

What warranty do you offer on tank repairs?

All our plastic tank repairs come with a comprehensive 1-year warranty covering both materials and workmanship. If the repaired area fails within one year due to our workmanship, we will re-repair it at no charge. This warranty demonstrates our confidence in the quality and permanence of our repairs.

What payment methods do you accept?

We accept multiple payment options for your convenience: M-PESA (Lipa na M-PESA, Paybill: 880100, Account: 327111), Cash on completion, Bank transfer, Visa and Mastercard credit/debit cards. Payment is typically due upon completion of the repair work.

Do you charge for travel to remote areas?

We are based in Nairobi and serve all 47 counties in Kenya. Our pricing is KES 3,500 in Nairobi and KES 4,000 outside Nairobi. For very remote locations requiring significant travel, a transparent travel/logistics fee may apply. We always quote the total cost upfront before beginning work - no hidden charges.

Service Coverage & Process

Which areas in Kenya do you serve?

We are based in Nairobi and provide professional tank repair services across all 47 counties in Kenya. Our main service areas include Nairobi, Kiambu, Nakuru, Mombasa, Kisumu, Eldoret, Thika, Machakos, Meru, Nyeri, and beyond. We offer both on-site repairs at your location and emergency response services nationwide.

How long does a typical tank repair take?

Most residential tank repairs are completed in 2-4 hours on-site. Larger industrial tanks or complex damage may require 4-8 hours. Emergency repairs are prioritized for same-day completion. The exact time depends on tank size, damage extent, and accessibility. We work efficiently to minimize disruption to your water supply.

Can you repair tanks without removing them?

Yes! One of the major advantages of our service is on-site repair - we come to your location and repair the tank where it is installed. In most cases, tanks do not need to be removed, drained completely, or dismantled. This saves you time, money, and the hassle of reinstallation.

What is your repair process?

Our professional repair process: 1) Free assessment and quote 2) Schedule convenient appointment 3) Our certified technicians arrive with specialized equipment 4) Tank is prepared (cleaned, dried if needed) 5) Damage area is professionally welded using industrial-grade equipment 6) Quality check and testing 7) 1-year warranty documentation provided. The entire process is explained clearly at each step.

Tank Damage & Repair Types

Can you repair cracks in plastic water tanks?

Yes, we specialize in repairing all types of cracks in plastic tanks - small hairline cracks, large stress cracks, impact damage cracks, and cracks caused by temperature or age. Our plastic welding process creates a permanent, watertight seal that is as strong as the original tank material.

Do you repair underground water tanks?

Yes, we repair underground plastic water storage tanks. This includes tanks that are partially or fully buried. Depending on access and damage location, we can repair in-place or may need to expose the damaged area. We have specialized equipment and expertise for underground tank repairs.

Can you fix a tank with multiple holes or leaks?

Absolutely! We routinely repair tanks with multiple damage points - whether from impact, stress, corrosion, or age-related deterioration. Each damage point is professionally welded. In some cases with extensive damage, we assess whether repair or replacement is more cost-effective and advise you honestly.

Do you repair chemical or septic tanks?

Yes, we repair plastic chemical storage tanks and septic tanks. These require specialized handling protocols for safety and environmental compliance. Our technicians are trained in proper procedures for hazardous material tanks. Contact us to discuss your specific requirements.

Still Have Questions?

Can't find the answer you're looking for? Our expert team is ready to help you with any specific questions about your tank repair needs.